Please complete the following questionnaire to the best of your ability. Thank you. Name * First Name Last Name When faced with three work orders consisting of a leak under the sink, a refrigerator not maintaining cold temperatures, and a broken lock on a door, it is important to prioritize the tasks effectively. In this scenario, How would you prioritize and manage these work orders? * As the property manager, you are tasked with addressing the ongoing conflicts between two tenants who frequently approach you with complaints about each other. How would you effectively manage and mediate the disputes between these tenants? * A tenant owes a past due balance of $2650, their monthly rent is $1450, and their monthly utility fee is $75. If they agree to a 5 month payment plan to take care of their past due balance, how much would their total monthly payment be for those 5 months? * If an applicant submits a request for a F.B.N., what is the appropriate course of action to take? * What strategies can be implemented to effectively manage positive tenant relations and enhance tenant retention rates? * If the property in question enforces a no-pet policy and an applicant informs you of their ownership of a service dog, what should be the appropriate course of action? * What would be the new total monthly rent amount after a 4.9% increase on a 2 bedroom / one bath apartment with a $1560 monthly rent that averages $75 a month in utilities? * A tenant has submitted a request for a "reasonable accommodation" in the form of a wheelchair ramp. Who is responsible for funding this accommodation? * If an applicant with a family of five expresses interest in a two-bedroom apartment despite the availability of a three-bedroom unit, how should this situation be addressed? * A tenant has approached the office to report being a victim of domestic violence and expresses a desire to relocate to another apartment with her three children. However, she currently has $4000 in rent arrears, and the office has received multiple complaints regarding her behavior. How should this situation be handled? * If your property's landscaping crew was unavailable for two weeks, what would be your procedure? * Write a short marketing description for a family/child friendly property that has a playground, a pool, a community clubhouse, gym, in-unit laundry, and mountain views. * If your screening criteria prohibits renting to individuals who have had an eviction, but you receive an application from someone who was evicted during Covid, how do you proceed? * What are you top 3 factors for improving the teamwork and productivity of your management and maintenance team? * Thank you!
